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Q: Directions (Q. 1-5) : Read the passage given below and on the basis of the pasage, answer the questions that follow. People are always communication, verbally and non-verbally. Research shows that only seven percent of communication is through words. The rest of the communication process takes place through body language, eye contact and the varlus signals words cannot Convey. A person should be sensitive enough to understand as to how the communication is being received and processed. All communication should be sensitive to eye movement, posture and gesture, skin colour, breathing rate and facial expression to be understood completely. Which are the two kinds of communication ?
  • A. Verbal and non-verbal
  • B. Posture and gesture
  • C. Spoken and written
  • D. More than one of the above
  • E. None of the above
Correct Answer: Option A - Communication can be broadly classified into two main types : verbal and non-verbal. Verbal communication involves the use of words, whether spoken or written, to convey the massages. Non-Verbal communication, on the other hand, involves, conveying information without words.
A. Communication can be broadly classified into two main types : verbal and non-verbal. Verbal communication involves the use of words, whether spoken or written, to convey the massages. Non-Verbal communication, on the other hand, involves, conveying information without words.

Explanations:

Communication can be broadly classified into two main types : verbal and non-verbal. Verbal communication involves the use of words, whether spoken or written, to convey the massages. Non-Verbal communication, on the other hand, involves, conveying information without words.